Returns & Exchanges
At Sauvagewear.com we want you to be completely satisfied with your purchase. We will accept returns and exchanges within 14 business days from receipt of merchandise. The original shipping charges are not refundable. If you are exchanging your purchase for a different size no additional shipping charges will be incurred for standard shipping within the contiguous United States. Additional charges may be incurred for express shipping or if additional items are ordered. Additional charges will also be incurred for exchanges for international orders. A credit will be issued as soon as we receive and process your return. Due to the delicate nature of swimsuits, returns must be in their original condition with tags and liners in place. Worn, soiled, laundered or damaged items will not be accepted. Please return merchandise to the following address:
7717 Formula Place
San Diego, CA 92121
An exchange/return form is included on the back of every order invoice - download another copy if you need to here. Download our Exchange + Return Form PDF
We do not guarantee all items in stock. We manufacture in house & generally get all orders shipped out within 7 business days. Orders received by 1:00PM PST, Monday through Friday, will normally be processed and shipped the same day based on availability. If your order is received after 1:00PM, shipment occurs the following business day for in-stock items. Due to constantly fluctuating stock levels we regret we are not able to update our website to reflect current availability of items. If you have ordered an item that is not in stock you will be notified by email within two business days with the expected availability date. Your credit card will not be charged until your order is shipped.
All backorders are shipped standard.
Please note that a sales tax of 8% will be charged to all California residences.
Please note arrival times noted below are based on the availability of items ordered. There is no expedited service to PO Boxes or APO addresses.
Customs and Import Duties
Your order may be subject to import duties and taxes, which are levied once your package reaches your country. Sauvage Swimwear does not collect duty or taxes for international orders and cannot predict what your particular charges may be. If you do incur these additional charges, they must be rendered in order for your package to clear customs. We are not responsible for any duties, taxes or fees levied by your government. In most cases, the carrier will try to collect duty or taxes when the package is delivered. For more information regarding your country's custom policies, please contact your local customs office.
This Link Can help you get an estimate of duties: http://www.dutycalculator.com/new-import-duty-and-tax-calculation/
If shipping FedEx, check this link: http://www.fedex.com/ancillary/go/service/
You will receive a confirmation email from sauvagewear.com when you order ships, as well as an email from the carrier you have chosen. If you do not receive tracking info please contact us at firstname.lastname@example.org