Refund policy

Returns & Exchanges

At Sauvagewear.com we want you to be completely satisfied with your purchase. We will accept returns and exchanges within 30 days from receipt of merchandise. The original shipping charges are not refundable. We recommend that you use a shipping method that allows you to receive delivery confirmation. United States post office insured mail is usually the most economical. If you are exchanging your purchase for a different size no additional shipping charges will be incurred for standard shipping within the contiguous United States. Additional charges may be incurred for express shippi

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at sales@sauvagewear.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at sales@sauvagewear.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at sales@sauvagewear.com.

g or if additional items are ordered. Additional charges will also be incurred for exchanges for international orders. A credit will be issued as soon as we receive and process your return. Due to the delicate nature of swimsuits, returns must be in their original condition with tags and liners in place. Worn, soiled, laundered or damaged items will not be accepted. Please return merchandise to the following address:

Sauvage Swimwear
Attn: Simon Jr. 
7717 Formula Place
San Diego, CA 92121

Shipping Information

Orders received by 1:00PM PST, Monday through Friday, will normally be processed and shipped the same day based on availability. If your order is received after 1:00PM, shipment occurs the following business day for in-stock items. Due to constantly fluctuating stock levels we regret we are not able to update our website to reflect current availability of items. If you have ordered an item that is not in stock you will be notified by email within two business days with the expected availability date. Your credit card will not be charged until your order is shipped.
All backorders are shipped standard.
Please note that a sales tax of 7.75% will be charged to all California residences.

Shipping Methods

Please note arrival times noted below are based on the availability of items ordered. There is no expedited service to PO Boxes or APO addresses.
Standard Shipping - 3-5 business days - (Fed Ex express saver 3-day, or UPS ground, within 3 days)
Expedited Delivery (In Stock Items Only) - 2-3 business days - (2nd Day FedEx)
Express Next Day (In Stock Items Only) - Next Business Day Service - Standard Overnight FedEx
Customs and Import Duties

Your order may be subject to import duties and taxes, which are levied once your package reaches your country. Sauvage Swimwear does not collect duty or taxes for international orders and cannot predict what your particular charges may be. If you do incur these additional charges, they must be rendered in order for your package to clear customs. We are not responsible for any duties, taxes or fees levied by your government. In most cases, the carrier will try to collect duty or taxes when the package is delivered. For more information regarding your country's custom policies, please contact your local customs office.